The Leadership Pickles Customer Service Training Video

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The Leadership Pickles Customer Service Training Video

What Bob Farrell did for customer service in the run away hit “Give `em the PICKLE!,” he’s doing again for leadership with “The Leadership Pickles!” What defines a leader? According to Bob Farrell... "Leaders are those who SERVE the people who SERVE the customer."

Just as customers need pickles - those special things you do for them to keep them coming back - your employees need their pickles too. They want and need certain things from you as their leader. If they get them, they’ll follow you and achieve great things. If they don’t get their leadership pickles, their belief and respect for you as a leader may begin to slip. Being in leadership is a tough job. It requires you to be the best you can be. "The Leadership Pickles!" will inspire you to give your employees their leadership pickles!


  • Spread enthusiasm through creating a sense of urgency and making things fun
  • Inspire confidence by taking fear out of the future, communication and listening
  • Demonstrate integrity at all times

Package includes the video, "The Leadership Pickles" 50 sheet Pickle Sticky Pad, 10 "Leadership Pickles" Pocket Reminder Cards, 1 Gold Pickle Lapel Pin, 5 Green Pickle Lapel Pins and 1 Leader’s Guide on CDROM.

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