Managing Problem People Series John Cleese Training video

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Managing Problem People

Managing Problem People – Leadership Training Video aim:

Managing Problem People features six leadership case studies and demonstrates how managers can change a problem person into a positive performer.

Managing Problem People, leadership training video summary:

This comprehensive leadership training video features six leadership case studies that introduce typical problem people. These leadership case studies show inexperienced managers and team leaders how to deal with problem people and improve performance.

The following six leadership case studies are available for individual or series purchase:

Rulebound Reggie, played by John Cleese, tells his manager that nothing can be done until the paperwork is in order. Emphasizing Reggie’s sense of belonging makes Reggie more responsive. 12 Minutes

Bigmouth Billy promises everything but does nothing. When his boss helps him with a more effective schedule and realistic deadlines, Billy becomes a better performer. 16 Minutes

Moaning Minnie gives a thousand excuses why something can't be done. Her manager soon discovers how to turn a whiner into a winner. 19 Minutes

Wimpy Wendy needs constant reassurance before making decisions, but she quickly learns how to make decisions for herself when her manager consults her on some important decisions. 17 Minutes

Lazy Linda gets away with murder. When Nanny Goodbody arrives, quality and quantity become forefront, and her manager brings her performance up to par. 15 Minutes

Silent Sam knows his job backwards and forward, but doesn’t communicate well. Sam is given time to plan and encouragement to express himself. 17 Minutes

Managing Problem People key outcomes:

• Employee behavior is a response to the manager behavior

• You can’t change someone’s personality, but you can improve performance

• Maximize employee potential by helping them overcome personal obstacles



Managing Problem People Leadership training video DVD (12-19 minutes)

Course leader's guide

Delegate worksheets on disc

PowerPoint slides on disc

Self-study workbook on disc

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