Communication Breakdown

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Communication Breakdown

Communication is the foundation for everything we do in the workplace. It happens every day, all the time. It follows, then, that communication problems can have a devastating role in undermining our organizational success. And yet, most employees never receive training in the development of their communication skills. Even more importantly, employees aren’t provided with the knowledge and skills to help them avoid the frequent communication problems that arise. The GOOD news is that the most common communication potholes in the road can be easily spotted and AVOIDED.

Communication Breakdown, the engaging new training program will identify and prescribe a "fix" for the seven most important communication problems that can derail your organization. We’ve illustrated seven common "communication breakdowns":

Believing there is one reality

Choosing the wrong method

Responding defensively

Failing to share information

Failing to be direct

Breaching confidentiality

Failing to listen

Equip your employees to prevent a Communication Breakdown at work!

Added features and benefits of DVD training include:

Informative training points and bonus material for refresher or training talks

A customizable PowerPoint® presentation

Video-enriched training organized by learning objectives that facilitates discussion

A printable Leader's Guide

Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards.

Package Includes: 18 minute VHS Video or DVD, Includes a comprehensive leader’s guide, PowerPoint Presentation on CD-ROM and Communication Breakdown Handbook.

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