The Guest 2nd Edition

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$895.00

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$895.00

The Guest 2nd Edition

The Guest, 2nd Edition (The Guest Original comes FREE) 

What you Get:

  • The Guest 2E Training DVD (15 Minutes)
  • The Original Guest Training DVD (14 Minutes)
  • Expanded Leader's Guide
  • Reproducible Handouts 
  • Customizable PowerPoint Presentation
  • 10 The Guest video Pocket Cards
 
Treat your customer like you would a Guest in your home.

That's the message behind this hilarious update of a classic bestseller. We all know how to take care of a guest in our home: we welcome them, we take care of their needs, we thank them for coming and we invite them back. A guest at work is no different. It's that simple and that important.

This training comedy will forever change the way your employees view their customers, their guests, by reminding them that everything they need to learn about delivering great customer service, they already know -- whether "the customer" is external or an internal co-worker.

It's as simple as…

  • Welcoming Them
  • Using Their Name
  • Taking Care of Their Needs
  • Thanking Them
  • Inviting Them Back

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