The Coach

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The Coach


What's Included: DVD, Leader's Guide, Self-Study Book: Improving Workplace Performance Through Coaching
(Program length: 19 minutes)

Topics: Coaching, Management, Teams

By learning the STEER approach your managers can build stronger teams that will make your organization more productive and help it reach its goals. SPOT training needs to coach; TAILOR training content to meet the needs of individuals; EXPLAIN and demonstrate how the task should be done; ENCOURAGE the individual while he/she is learning; and REVIEW progress during and upon the completion of learning.

Key Learning Points

  • How to listen to and encourage employees
  • How to trust your employees to take responsibility
  • How to STEER(Spot, Tailor, Explain, Encourage, Review)
  • How to empower with hands-on learning
  • How to empower with hands-on learning

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