The Case of the Vanishing Customers with John Cleese

Be the first to review this product

Price:
$870.00

Availability: In stock

Average Rating: Not Rated
$870.00

The Case of Vanishing Customers

The Case of the Vanishing Customers, John Cleese training video aim:

The Case of the Vanishing Customers teaches people that they can choose which emotions they want to show.

The Case of the Vanishing Customers John Cleese training video summary:

This customer service training video helps companies deal with suppliers and internal customers more efficiently. The Case of the Vanishing Customers is set in the village of Striving-Under-Stress. Here, emotions get in the way of business.

Miss Craddock explains how people can recognize and control their emotions. Mr. Garden, a florist, learns how not to take customer’s comments personally and to interpret them in a positive manner. Dick Tulip, ticket inspector, learns to control his anger and understand customer’s problems. With Miss Craddock's assistance, the town learns to put themselves in the customer’s shoes. The Case of the Vanishing Customers training video teaches employees how to “stop, think, act” in both internal and external business dealings.  

The Case of the Vanishing Customer key outcomes

-Recognize and control emotions  


-Achieve more positive relationships

Training resources

Video (23 mins) 
Course leader's guide (PDF)

Write Your Own Review

You're reviewing: The Case of the Vanishing Customers with John Cleese

How do you rate this product? *

  1 star 2 stars 3 stars 4 stars 5 stars
Price
Value
Quality