Performance Matters Series John Cleese Training DVDs

Be the first to review this product

Price:
$1,795.00

Availability: In stock

Average Rating: Not Rated
$1,795.00

Performance Matters

Performance Matters 2 Part Series 

Performance Matters: The Importance of Praise

Performance Matters: The Need for Constructive Criticism

What You Get:

  • Performance Matters: The Importance of Praise Training DVD (25 Minutes)
  • Performance Matters: The Need for Constructive Criticism Training DVD (24 Minutes)
  • Leader's Guide for each program
  • Delegate worksheets on Disk for each program
  • PowerPoint Slides for each program
  • Self-study Workbook on Disk for each program

 

Performance Matters Series training video trains managers to use praise and let their staff know their efforts are appreciated and to use criticism to prevent mistakes and improve performance.

Performance Matters Series training video summary:

Performance Matters: The Importance of Praise

The top reason why people leave their jobs is because they think they aren’t appreciated. Performance Matters: The Importance of Praise helps managers realize that giving praise where it’s due is a powerful tool. Praising performance can bring amazing results in the form of increased work quality and quantity. In Performance Matters: The Importance of Praise, a department with a high staff turnover is in danger of losing another member. Although the team member displayed initiative and commitment to help a customer, the manager only criticized a small detail. The employee’s attitude changes when the manager shows interest and appreciation for his efforts. Performance Matters: The Importance of Praise teaches that it’s important to let staff members know why they are being praised and to never ruin the praise with a negative remark. It is also important to pass customer praise to managers.

Performance Matters: The Importance of Praise key outcomes:

• Addresses why managers don’t praise

• Shows the value of praise

• Teaches managers how to seek opportunities for praise

• Learn six easy rules for praising staff correctly

• Proves that praising is a learnable skill

Performance Matters: The Need for Constructive Criticism

Nobody enjoys being criticized, which is why managers shudder at the act of criticism. Criticism has to be done. Employees cannot be allowed to continue making the same mistakes over and over. It’s also not fair to employees to make them wait for a review to learn of their mistakes. Performance Matters: The Need for Constructive Criticism takes place in the office of a district council. Here, an oversight in meeting preparation leads to the rejection of an important application. The planning officer doesn’t confront the assistant until a stern memo from the chief executive forces the officer to rethink her decision. The officer makes a series of mistakes while attempting to discipline the assistant, such as reprimanding in front of coworkers, criticizing personally, and not coming to an agreement. The assistant later learns how to handle the situation correctly, which includes agreeing upon how the situation arose.

Performance Matters: The Need for Constructive Criticism key outcomes:

• Understand criticism is an important part of a manger’s responsibilities

• People should only be criticized for what they have done, not who they are

• Poor criticism can makes things worse

• Learn seven rules for conducting criticism effectively

Write Your Own Review

You're reviewing: Performance Matters Series John Cleese Training DVDs

How do you rate this product? *

  1 star 2 stars 3 stars 4 stars 5 stars
Value
Quality
Price