How To Connect In Healthcare in 90 Seconds or Less

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How to Connect in Healthcare in 90 Seconds or Less

How To Connect In Healthcare in 90 Seconds Or Less Video (17 Minutes)

What you Get:

  • How to Connect in HealthcareTraining DVD (17 Minutes)
  • 52 Page leader's guide
  • 1 52 Page leader's guide
  • 10 How to Connect in Healthcare Reminder Cards
  • 1 PowerPoint Presentation

 

How to Connect in Healthcare… in 90 seconds or Less features Nick Boothman and real-world healthcare scenarios to demonstrate how vital the building of trust is with the people we serve. The relationship between customer and the organization is very different here, where care is the essential ingredient to patient satisfaction and customer service rapport. How to Connect in Healthcare… in 90 seconds or Less helps employees learn the skills it takes to provide customer service support in the most important of settings.

Sometimes the situations in healthcare seem insurmountable and delivering great customer service seems impossible. But yet it is these very situations that provide the greatest opportunity to demonstrate care and outstanding customer service towards patients. See, it is the smallest of things here that can make the difference in delivering great customer service. How to Connect in Healthcare… in 90 seconds or Less helps employees recognize those moments and hoe they can make the difference in a patient’s life and the lives of their family members.

How to Connect in Healthcare… in 90 seconds or Less maintains that building trust in Healthcare is like in life. Building trust and comfort take time, effort and care. The program is insightful in how it illustrates how quickly staff can build relationships and even strengthen bonds with co-workers. Improve patient care, increase customer service output and raise productivity with How to Connect in Healthcare… in 90 seconds or Less.

Key Points:

Choose the Right Attitude
Send the Right signals
Help staff get patients and family members talking

 

Languages: English, Hebrew (subtitles), Simplified Chinese (subtitle), Traditional Chinese (subtitle).

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