Communication Training

Communication Training

Staff Recommended Programs

Items 1 to 10 of 29 total

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  1.  Just Get It!

    Morris Massey Just Get It!

    $495.00

    <p> Morris Massey has been called frank, direct and irreverent. He&#39;s also a bestselling authority on workplace issues. <br /> <br /> In Just Get It!, you&#39;ll learn how to overcome generational value conflicts that arise in the workplace. Learn how to analyze values, adapt communication styles and change motivational methods.<br /> <br /> Just Get It! combines theory and methodology to help us unlock the mystery of why people behave as they do. <br /> &nbsp;</p> <h3 class="imp"> KEY LEARNING POINTS</h3> <ul> <li> Understand generational differences and value clashes</li> <li> Integrate the values of each generation</li> <li> Improve relationships at work and at home</li> <li> Learn to think differently</li> </ul> <p> <br /> Package includes the video and a workbook</p> Learn More
  2. 10 Vital Rules for Giving Incredible Speeches

    10 Vital Rules for Giving Incredible Speeches

    $195.00

    <p> Once a year, Toastmasters International gathers its representatives from chapters around the world to present its prestigious Golden Gavel Award. In 1990, the award went to Tom Peters, certainly one of the most requested speakers in the business world. In accepting the award, Peters addressed the audience about - what else - speech making. Alternately tongue-in-cheek and serious, this informative and entertaining acceptance speech is liberally peppered with anecdotes and more than a little autobiographical insight into how he became one of the most popular speakers in the country.<br /> &nbsp;</p> <h4 class="imp"> <span style="color: #003366;">KEY LEARNING POINTS</span></h4> <ul> <li> Understand Peters&rsquo; five personal observations on the art of presentation</li> <li> Refute textbook rules of speech making</li> <li> Learn Peters&rsquo; seven quidelines for making great presentations</li> </ul> Learn More
  3. Bad Apples: How to Deal With Difficult Attitudes

    Bad Apples: How to Deal With Difficult Attitudes

    Regular Price: $695.00

    Special Price: $595.00

    <div class="product_desc"> <p> <em>How to Deal with Difficult Attitudes</em><br /> <br /> It&#39;s sad but true--one or more &quot;bad apples&quot; can spoil a bunch of your best performers or undermine your organizational culture. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.<br /> &nbsp;</p> <h4 class="imp"> <span style="color: #003366;">Learning Point Highlights:</span></h4> <ul> <li> Teaches employees to recognize the impact of negative attitudes</li> <li> Outlines a five-step process for eliminating negativity</li> <li> Demonstrates how to apply the process to difficult vendors and customers</li> </ul> <h4 class="imp"> <span style="color: #003366;">Purchase Includes</span></h4> <ul> <li> DVD</li> <li> Facilitator Guide (multiple agenda options)</li> <li> Reproducible Participant Materials</li> <li> Reproducible Self-Study Guide</li> </ul> <p> &nbsp;</p> <p> <strong>Run Time: </strong>23 Minutes</p> </div> Learn More
  4. Body Language at Work Non-Verbal
  5. Body Language: What the Window Cleaner
  6. Communicating Non-Defensively

    Communicating Non-Defensively

    $745.00

    <p> Clear communication can be hampered when a message is sent or received in &ldquo;self-defense&rdquo; mode. <br /> <br /> Have you ever expressed an opinion that led others to become defensive or hostile - even if you didn&rsquo;t mean it personally? <br /> <br /> Many people have reasons for believing they&rsquo;re being attacked. Defensive behavior can lead to hurt feelings, arguments and hostilities, often affecting a variety of relationships. <br /> <br /> The Defensiveness Chain that is created impairs communication and reduces productivity. Communicating Non-Defensively shows why everyone is naturally defensive and shows people how to get past it using five essential skills that promote a productive work environment. <br /> <br /> <strong>Through visuals and exercises, the video training shows: </strong></p> <ul> <li> How to disengage from a defensive position</li> <li> How to empathize and disarm a defensive person</li> <li> How to inquire and focus on the issues</li> <li> How to disclose ones own needs and goals non-defensively</li> <li> How to depersonalize the issues</li> </ul> <p> Viewers gain a clear understanding of why all people are naturally defensive, as well as learn the symptoms and consequences of inappropriate defensiveness. This video shows that we all must be responsible for how we deliver AND receive messages. <br /> <br /> <strong>Participants will learn to:</strong></p> <ul> <li> Express themselves openly and effectively</li> <li> Shift away from the defensive</li> <li> Guide others toward better communication</li> </ul> <p> <br /> This video package includes a leader&rsquo;s guide and participant&rsquo;s workbook.</p> <p> <strong>Run Time:</strong> 19 Minutes</p> Learn More
  7. Communication Breakdown

    Communication Breakdown

    $945.00

    <p> Communication is the foundation for everything we do in the workplace. It happens every day, all the time. It follows, then, that communication problems can have a devastating role in undermining our organizational success. And yet, most employees never receive training in the development of their communication skills. Even more importantly, employees aren&rsquo;t provided with the knowledge and skills to help them avoid the frequent communication problems that arise. The GOOD news is that the most common communication potholes in the road can be easily spotted and AVOIDED.</p> <p> Communication Breakdown, the engaging new training program will identify and prescribe a &quot;fix&quot; for the seven most important communication problems that can derail your organization. We&rsquo;ve illustrated seven common &quot;communication breakdowns&quot;:</p> <p> Believing there is one reality</p> <p> Choosing the wrong method</p> <p> Responding defensively</p> <p> Failing to share information</p> <p> Failing to be direct</p> <p> Breaching confidentiality</p> <p> Failing to listen</p> <p> Equip your employees to prevent a Communication Breakdown at work!</p> <p> Added features and benefits of DVD training include:</p> <p> Informative training points and bonus material for refresher or training talks</p> <p> A customizable PowerPoint&reg; presentation</p> <p> Video-enriched training organized by learning objectives that facilitates discussion</p> <p> A printable Leader&#39;s Guide</p> <p> Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards.</p> <p> <b>Package Includes:</b> 18 minute VHS Video or DVD, Includes a comprehensive leader&rsquo;s guide, PowerPoint Presentation on CD-ROM and Communication Breakdown Handbook.</p> Learn More
  8. Communication Nightmares: Solutions to Your Top Communication Problems

    Communication Nightmares: Solutions to Your Top Communication Problems

    $845.00

    <p align="left"> Learn how to turn a difficult conversation into an effective one!</p> <p align="left"> For Your Business Issues On Communication Skills, Conflict Resolution, and Teamwork.</p> <p align="left"> <b>How To-Training Points:</b></p> <ul> <li> How to focus on defining the basic problem of an issue.</li> <li> How to see the situation from the other&rsquo;s point of view.</li> <li> How to make sure your words, body language and tone of voice all send a consistent message.</li> <li> How to give and get feedback.</li> <li> How to lighten up a heated discussion.</li> </ul> <p align="left"> Communicating with coworkers can be one to the most challenging parts of your workday. At one time or another, we&rsquo;ve all had to maintain a conversation with someone who is defensive, a poor listener or a discussion dominator. <i>Communication Nightmares</i> shows specific examples of how to handle these personality traits and how to turn that challenging situation into an effective conversation. &nbsp;</p> <p align="left"> <i>Communication Nightmares</i> explains that you must first make up your mind to deal with the situation, no matter how complicated or emotional it might be. Second, you must make the commitment to stick with the challenge until your message is clearly understood. Remembering these two tips will improve the way you communicate with your coworkers and the way they respond to you. &nbsp;</p> <p align="left"> <b>Video synopsis: </b>The dramatic scenarios in <i>Communication Nightmares </i>exemplifies coworkers struggling through different types of conversation and personality conflicts: a retail worker and manager trying to understand the other&rsquo;s perspective, an employee struggling to get his boss to listen, an employee dominating the group discussion, an employee interrupting the conversation, and an employee having difficulty communicating what she really wants to say. Each dramatization shows how each of these situations can be improved by understanding how to apply the appropriate techniques. &nbsp;&nbsp;&nbsp; &nbsp;</p> <p> <b>Package Includes:</b> 26 minute VHS video or DVD and Leader&#39;s Guide.</p> Learn More
  9. Conflict Resolution: A Win/Win Approach

    Conflict Resolution: A Win/Win Approach

    $745.00

    <div class="product_desc"> <p> All relationships experience some kind of conflict. This is normal and at times, even necessary for continued growth and development. <br /> <br /> But if it is dealt with improperly, it can spiral out of control and end up in violence or worse. <br /> <br /> <em> Conflict Resolution A Win Win Approach </em>will show your employees successful conflict resolution methods and have them master the techniques that ensure a win-win situation.</p> <h4 class="imp"> <span style="color: #000080;">KEY LEARNING POINTS</span></h4> <ul> <li> Recognizing sources of conflict</li> <li> Using the Collaborative Management Method</li> <li> Applying the A-E-I-O-U Communication Model</li> <li> Assuming the role of a mediator</li> <li> Developing active communication skills</li> </ul> <h4> &nbsp;</h4> <h4> <span style="color: #000080;">VIDEO SYNOPSIS</span></h4> <p> A boxing ring is used to introduce the concept that workplace conflict cannot be resolved with physical means. Office environment scenarios are used to demonstrate typical sources of conflict and the five main methods of reacting to conflict:</p> <ul> <li> Competition</li> <li> Accommodation</li> <li> Avoidance</li> <li> Compromise</li> <li> Collaboration</li> </ul> <p> <br /> Collaboration is the only reaction that has the possibility of delivering a win/win outcome, IF both parties are willing to resolve, willing to get to the root of the issue, and willing to empathize. <br /> <br /> The A-E-I-O-U model which is then demonstrated, attempts to guide the individuals to a Collaborative resolution, by Assuming the other person means well, Expressing your feelings, Identifying the desired outcome, stating the Outcome you expect, and asking for Understanding. <br /> <br /> <em> Conflict Resolution A Win Win Approach </em>is intended for both managers and employees, and can be used in conjunction with other communication films, or as a comprehensive stand-alone training program. <br /> &nbsp;</p> <h4> <span style="color: #000080;">Purchase includes</span></h4> <ul> <li> DVD (25 Minutes)</li> <li> Leader&#39;s Guide</li> <li> 10 Employee Handbooks</li> </ul> <p> &nbsp;</p> <p> <strong>Run Time:</strong> 25 Minutes</p> </div> Learn More
  10. Conflict: The Rules of Engagement

    Conflict: The Rules of Engagement

    $545.00

    <div class="product_desc"> <p> According to management consultant, author, and dynamic lecturer, Dr. Pat Heim, the day we&rsquo;re rid of conflict is the day we die. <br /> <br /> Conflict, like death and taxes, is something we can bank on throughout our lives. <br /> <br /> &quot;But one of the great ironies about conflict,&quot; says Dr. Heim, &quot;is that conflict is a central component for developing team cohesion in the workplace.&quot;<br /> <br /> The art of conflict management on the job and in all interpersonal relationships is the subject of <em>Conflict: The Rules of Engagement.</em> Dr. Heim takes viewers through proven strategies which neutralize some conflicts straight out, or simplify complex conflicts into manageable ones. The end result is a more productive and respectful organization.</p> <h4> <span style="color: #000080;">KEY LEARNING POINTS</span></h4> <ul> <li> Understand the dynamics of conflict management and resolution</li> <li> Develop strategies for conflict management and resolution</li> <li> Learn how to listen and communicate more effectively</li> </ul> <p> <br /> This video package includes a workbook.</p> <p> <strong>Run Time:</strong> 45 Minutes</p> </div> Learn More

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Communication training videos are essential in every realm of a company. How we get our message across to our employees, managers and co-workers is vital. Becoming informed with the various styles in communication training videos that promote an organization for growth are presented here. Carlton’s Training Solutions has delved into the communication training videos that focus on behavioral speech patterns and techniques to help employees communicate more effectively. To see the story about how crucial communication is to growth click on this article in Inc. Magazine.

Building rapport and trust in communication is imperative. Communication training videos like the best selling title How to Connect in Business in 90 seconds or Less increases good communication styles. Deciding upon the proper attitude to take in a conversation is key. Posing open-ended questions gets your listener actively talking. And the goal of any of these communication training videos is to keep them talking. Also, sending the right signal is crucial. Those hidden non-verbal forms of communication are strong elements in good communication training videos.

Communication Breakdown is a formidable title directing the concerns of how to repair relationships from previous blow-ups and to prevent more in the future. These communication training videos succeed at bringing great understanding to the team. These communication skills for an employee are imperative to have for any kind of success. When a team member is in a heated debate with another it is important to remember that this is a person that can be utilized in the future and that maybe this course in this communication training video is not the best one.

One element in communication training videos that is very rarely touched upon is that of the rumor mill and how to control it. Most communication training videos neglect this non-conflict issue that still leads to a lack of productivity and if about the company leads to nervous employees. The John Cleese training video The Grapevine is about keeping the lines of communication open and honest. This way the rumor mill won’t start on its own because there is plenty of honest information around. This communication skills training video is key to keeping the company productive and task oriented.

Talk Isn’t Cheap is uncommon for communication training videos in that it really focuses on how good communication is lucrative and poor communication has high costs on productivity and the bottom line. When communicating, this communication training video suggests looking for the real or hidden meaning in the subtext of the conversation. The goal of planning what you’ll say before speaking is another vital element for this and any communication training videos.

Having a bad attitude at work is never anything anyone ants to deal with. But it is more than just the manager’s responsibility to have communication with this ‘Bad Apple.’ Communication training videos like Bad Apples: How to Deal with Difficult People are rare in that it breaks down the types of words and tones to use when dealing with these negative people. Through this communication training video they outline a five-step process on how to change the negative behavior and deal with it as well. It also demonstrates how to use the technique not just on fellow employees but customer and vendors as well.

Body Lanaguage: What the Window Cleaner Saw is one of the very few communication training videos that deal with communication from the body language and non-verbal areas. This John Cleese training video is a communication training video that accentuates how one can listen to others with just the eyes to see what the hidden message may be to what they are really saying. Communication training videos that can deal with this subject as deftly as Body Language: What the Window Cleaner Saw should be given an award.

Very practical communication training videos like Worksmarts: How to Get Along, Get Noticed and Get Ahead are truly amazing in how many areas of communication they can cover. This communication training video deal not just with conflict management but how to use communication training videos to get ahead by studying personality types as well.

The need for great communication skills is not just necessary for any leader but for interactions between co-workers as well. The fundamental elements of camaraderie and teamwork stem from these skills. And right now take advantage our free shipping anywhere in the US and tax free outside of California. To find more communication training videos click here at Carltonstraining.com