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Tom
Peters, Customer Service Training Programs on
Video and DVD |
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Tom Peters Training Programs
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A
PASSION FOR CUSTOMERS WITH TOM PETERS
Tom Peters goes on location to find out
how Federal Express, The Limited, Worthington
Industries, University National Bank &
Trust and The Louisville Redbirds deliver
superior customer service. Released in 1987.
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BEYOND
CLOSE TO THE CUSTOMER WITH TOM PETERS
This program picks up where the videotape
A Passion for Customers left off. Before
a live audience, Tom Peters presents an instructional,
how-to program on customer service in which
he discusses 20 specific proposals that need
to be addressed by any organization striving
for superior customer service.
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IN
SEARCH OF EXCELLENCE WITH TOM PETERS
Motivate your employees to be more innovative,
responsive and committed than ever before!
In this intriguing and inspiring case study
based program, Tom Peters is your host and
guide for a far-ranging, behind-the-scenes
investigation of phenomenally successful
organizations. In The boardrooms, think tanks
and training centers of a wide range of The
world's best-run companies, you'll see how "Quality" and "Customer
Service" have truly become a way of
life.
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RE-IMAGINE! BUSINESS
EXCELLENCE IN A DISRUPTIVE AGE BY TOM PETERS
Tom Peters is back with a call to arms and
a passionate wake-up call for The business
world, educators, and society as a whole.
In Re-imagine! Business Excellence in a Disruptive
Age, America's most influential business
thinker profiles seven distinct and very
different companies that exemplify Peters'
new business ground rules where screwing
up, destroying, and "thinking weird" rule
The day. Each of The companies profiled faced
revolutionary business challenges and responded
by inventing entirely new opportunities.
Each had to re-imagine The nature of work
itself - and did so by soliciting The energy
and engagement of each and every one of Their
people.
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THE
LEADERSHIP ALLIANCE WITH TOM PETERS
Never has management expert Tom Peters been
more impassioned than he is about our need
for leadership. On location with four outstanding
individuals, and in front of a live audience,
Peters reveals The practical lessons in leadership
and teambuilding that can be learned from
compelling examples:
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WINNING
WITH TOM PETERS
If you are looking for a motivational meeting
film, Then this video will do it! Using high-energy
music and film footage from sporting events,
The meeting video WINNING will kick-start
and motivate every employee to new levels
of success.
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