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| Quality Service in the Public Sector | ||||||||
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QUALITY SERVICE IN The PUBLIC SECTOR
Help public sector employees become real civil servants
Show public employees how to create satisfied customers at every encounter with this engaging video dream sequence that takes place in various government settings
How To Training Points
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How to shift The focus to what can be done for The customer, not what can't
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How to use facts to help customers let off steam
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How to ask questions and give undivided attention
Format:
Video
Length: 24 mins.
Additional Materials:
Trainer's Leader Guide
Desk Reminder Cards
8" x 10" Poster "Ten Commandments of Customer Relations"
Additional
Languages:
Greek
Portuguese
Spanish
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| PURCHASE/RENT | |
| VHS Selections | |
| Purchase: | $695.00 |
| Fed Gov't Price: | $556.00 |
| Local Gov't Price: | $625.50 |
| Education Price: | $556.00 |
| Non-Profit Price: | $556.00 |
| 7 Day Rental: | $195.00 |
| DVD Selections | |
| Purchase: | $745.00 |
| Fed Gov't Price: | $596.00 |
| Local Gov't Price: | $670.50 |
| Education Price: | $596.00 |
| Non-Profit Price: | $596.00 |
| 7 Day Rental: | $225.00 |
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