EVERYBODY WINS: How to Turn Conflict into Collaboration

Everybody Wins: How to Turn Conflict into Collaboration emphasizes that conflict is inevitable because of a diverse workforce, constant change, stress from doing more with less, confusion over responsibilities, and miscommunication.

Key Learning Points:

• Understand why conflict in The workplace happens.
• Know how to change your perspective of conflict.
• Identify The three most common workplace conflict situations.
• Identify The five different ways people deal with conflict.
• Use The "Everybody Wins" approach in a conflict situation.
• Take personal responsibility for dealing with conflict, diversity, and disagreement.

This program will teach your employees how to recognize three of The most common conflict situations in The workplace:

• Peer-to-Peer Conflict: How do you deal with a conflict that is between you and your coworker?
• Work-Team Conflict: How do you deal with conflict that happens in your team?
• Manager-to-Employee Conflict: What do you do when The conflict is between you and your boss?

This program teaches three easy steps to resolve conflict:

• Everyone tells it like They see it.
• Get everything on The table.
• Focus on The future.
• Bottom-line, employees will know a clear, easy-to-use approach that will help them think things through to arrive at The most appropriate choice of action to take.
• Ultimately, this will increase The productivity of your organization.

Format: Video
Length: 19 mins.
Additional Materials:
Leader's Guide
Reproducible Participant's Materials, Reproducible Self Study Workbook.