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 Bad Apples: How to Deal with Difficult Attitudes - Dealing with Difficult Customers
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Bad Apples: How to Deal with Difficult Attitudes

BAD APPLES: How To Deal With Difficult Attitudes

Let's start with The bottom line first. If you have lazy teammates, cranky customers, bossy bosses or rigid co-workers, Then Bad Apples is for you! Bad attitudes in The workplace can deteriorate morale, lower productivity, and increase costs. This program can give supervisors, managers and employees some practical, easy-to-use techniques for eliminating negativity in The workplace.

Like The saying "One bad apple spoils The whole bunch", one person with a bad attitude can have a negative impact on The entire team or company! Bad Apples; is a learning experience to help people understand how attitudes impact relationships and provides a process for overcoming attitudes that may be stifling Their individual and team performance. Bad Apples: How to Deal with Difficult Attitudes can help The bad apples shine!

Recognize and describe The characteristics:

  • Learning Objectives: of a bad attitude.
  • Understand how negativity impacts relationships and performance.
  • Identify The reason(s) for someone's poor performance.

Key SKills:

  • Dealing with Difficult Customers
  • Difficult employees
  • Difficult Co-Workers
  • Communication Skills
  • Team Building Training
  • Teamwork Training
  • Difficult Customers
  • Interpersonal Skills
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7 Day Rental: $235.00
COMPLETE Selections
Purchase: $895.00
Fed Gov't Price: $805.50
Local Gov't Price: n/a
Education Price: $805.50
Non-Profit Price: $805.50
7 Day Rental: $235.00

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