Negotiating: Tying The Knot - A Skill for Life

To give staff at all levels The skills to achieve an equitable outcome to any negotiation.

The video
The program plots the course of a negotiation from the first meeting to a successful conclusion, using the analogy of the developing relationship of two people.

In the case of marriage, the aim is not for either side to win but to reach a mutually beneficial arrangement. Stage by stage the main characters negotiate their way to the altar in scenes that illustrate the training points defined by the presenter.

The medium of video is unbeatable for demonstrating the various techniques and body language that can be employed and how emotional behavior leads to totally unproductive rows. There are also textbook demonstrations of how to deal with threats and ultimatums and to overcome deadlocks.

Features and applications

• Valuable lessons for all staff, especially anyone in regular contact with customers and suppliers
• Defines and illustrates The three main stages of a negotiation
• Shows how to establish aims, priorities and bottom lines, and which points are subject to negotiation

Format: DVD or VHS
Length: mins
Additional Materials:
Course Leader's Guide