Enforcing a zero tolerance policy can put managers and supervisors in a tough position. With no gray areas, second chances or margins for error, they must handle each situation properly to avoid legal repercussions for themselves and their organizations. This program adapts the M.E.E.T. approach to help managers and supervisors deal with zero tolerance situations respectfully, legally and consistently.

This program features the M.E.E.T. model:

M - Make time to discuss
E - Explore differences
E - Encourage respect
T - Take personal responsibilty

Learning Point Highlights:

• Adapts the M.E.E.T approach to assist managers with zero tolerance issues
• Teaches the legal ramifications of respect and fairness
• Helps managers and supervisors deal with sensitive issues before they escalate

Package Includes: 10 minute video, Facilitator's Guide, Reproducible Participant Handouts, Reproducible Workbook.