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Bob Farrell Training, What's Your Pickle, Leadership Pickles, Give Em the Pickle

Bob Farrell Customer Service Training Videos
What's Your Pickle, Bob Farrell Training

What's Your Pickle?

Bob Farrell is back!

...and this time he's on a fun-filled road trip in search of inspiring pickle stories from across the nation. With his infectious enthusiasm for customer service, Bob uses these stories to reinforce the Pickle Philosophy and help viewers understand that...

"If you look and you listen, your customers will tell you what your pickle is."

Learn more, preview and purchase the What's Your Pickle training video!
Leadership Training, Customer Service Skills

Leadership Pickles

Bob Farrell is back and this time he's giving out Leadership Pickles!

What Bob Farrell did for customer service training videos in the runaway hit "Give 'em the Pickle", he is now doing for leadership training videos. In this fun and exciting new film, Bob Farrell combines his passion for serving others with powerful leadership stories to create a memorable and motivating message for leaders of all kinds.

Learn more, preview and purchase the Leadership Pickles training video!
Customer Service Skills, Leadership Training

GIVE 'EM THE PICKLE

We're all in The same business, The people business. It's not what we make or sell that's critical, it's how we take care of The people who buy it. Our job is to make customers happy. What's The best way to do that? By giving out "pickles." "Pickles" are those special or extra things you do to make people happy. It may be walking a customer to an item They're looking for rather than just pointing. Or maybe it's a handwritten "thank you" note in every order shipped. The trick is figuring out what your customers want, Then making sure They get it, that's The "Pickle!"

Learn more, preview and purchase the Give 'em the Pickle training video!
Bob Farrell, I'll Be Back Training Video

I'll Be Back

For 30 years restaurateur Bob Farrell excelled in an industry with an 80% failure rate. By opening over 150 restaurants without a single failure, including the enormously popular Farrell's Ice Cream Parlor of the 1970's, Farrell is a master of serving the customer. As an added feature, Farrell interviews his good friend Jack McMillan, cochairman of Nordstrom, a company cited more than any other as the standard for customer service.

Learn more, preview and purchase the I'll Be Back Customer Service training video!
 







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