Body Language: What the Window Cleaner Saw John Cleese Training Video

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Body Language: What the Window Cleaner

Body Language: What the Window Cleaner Saw John Cleese Training Video

Only 30% of what we convey to others comes out of our mouths. That means 70% of what we say to people we are saying by how we stand, the way we bunch up our faces or the way we look everywhere but where we are supposed to. Our body language and behavior conveys a huge amount of what we are and who we are. Let's face it, we judge people more on what they do than what they say. So it makes a lot of sense.

This dramatic John Cleese training video follows some window cleaners who have a crystal clear view of the daily corporate life. They are able to interpret through body language all that is going on. By learning from these window cleaner managers, front-line supervisors and salespeople can learn the signals that we give off that affect other people.

Key points:

  • Increases awareness of signals we send and how we communicate non-verbally 
  • Helps people-facing staff to read their feelings and thoughts and modify behavior accordingly

 

Includes electronic training resources:

Video (20 minutes) 
Presenter's guide

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