An Inside Job with John Cleese

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$999.00

An Inside Job

An Inside Job – John Cleese Customer Service Training Video

An Inside Job, a customer service training video, focuses on internal and external customer effects from the organization’s customer service chain. Everyone within the business is part of the customer service chain and should receive proper customer service training. This John Cleese customer service training video can provide your staff with the customer service training they need.

An Inside Job is a hilarious customer service training video set in a hospitality location. A detective is called in to investigate mismanagement, and identifies how problems between departments and poor customer service to internal customers is actually letting external customer service down. Departments remote as accounting are contributing to poor customer service.

An Inside Job demonstrates how and why people in a customer service setting must put internal customer service into practice.

An Inside Job Customer Service Training Video Key Outcomes:

Successful internal customer service can be obtained in three steps, according to An Inside Jobs’ featured detective.

First, to be successful a business must identify their internal customers. Who are the internal customers? Why do the internal customers need you?

Next, consult your internal customers about their needs.

Finally, serve your internal customers as though they are external customers.

Following these simple rules to adopt customer service training suggestions will motivate your staff to put internal customer care into practice.

An Inside Job Customer Service Training Video Package Includes

• 1 An Inside Job: John Cleese training video

• 1 Leader's Guide

• 1 Diskette with Participant Worksheets

• 1 Diskette of PowerPoint slides

• 1 Self-Study Workbook on Diskette

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